TERMS OF SERVICES

Last Updated: 07/04/2024

1. Introduction

Welcome to SuperSalesForce LLC ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your access to and use of our website https://www.supersalesforce.co/ and any other online or offline platform through which we may offer our services (collectively, the "Platform"),  and your purchase and use of our services (the "Services"). By accessing our website, engaging with our Platform or Services, you agree to be bound by these Terms and Conditions, our Privacy Policy,  and any additional terms applicable to specific Services you may elect to use.

2. Customer Service Contact Details

For any inquiries, support requests, or issues, our dedicated customer service team is available via the following:
Email: office@supersalesforce.co
Phone: +614 245 5172
Mailing Address: 30 North Gould Street, Suite R, Sheridan, WY, 82801, US
We strive to respond to all inquiries within 24 business hours.

3. Consent to Contact Clause

By filling in the form with your information, you consent to being contacted by the Company Name via email or telephone for the purpose of responding to your inquiries, providing information about our Services, and conducting follow-ups related to your request. Your contact information will be used in accordance with our Privacy Policy.

4. Client Obligations Regarding Consents

You are obliged to obtain all necessary consents from the end customers, as required by applicable laws and regulations, and to provide such consents to the Company. This includes, but is not limited to, consents for the collection, use, and sharing of personal data with the Company Name for the purposes of providing the agreed-upon Services. You warrant that these consents are valid and in compliance with all relevant legal requirements.

5. Transaction Currency

All transactions and payments for our Services will be made in USD as specified on our Platform or in our communications with you. If a currency conversion is necessary for you to make a payment, it will be made at the current exchange rate used by your bank or payment provider, and you are responsible for any applicable currency conversion fees.

6. Security Capabilities and Policy for Transmission of Payment Card Details

We are committed to protecting the security of your payment card information. We use industry-standard Secure Sockets Layer (SSL) technology to encrypt the transmission of your credit card information during the order process.  We comply with the Payment Card Industry Data Security Standard (PCI DSS) in the handling of your credit card information.

7. Refund and Dispute Policy

We strive to ensure complete satisfaction with our Services. If for any reason you are not satisfied with the Service provided, please firstly address any concerns by contacting our customer service team, so that we can address your concerns and find a suitable solution. We are committed to resolving disputes amicably and in a timely manner.

Refunds are issued under the following circumstances:

Service Not Rendered: If a Service was not rendered as agreed upon in the contract.

Notify us in writing within 15 days of the Service completion date. Provide detailed information about the Service and the reason for the refund request. We will evaluate your request and may require additional information or documentation to process the refund.
If your request is approved, the refund will be issued to the original payment method used at the time of purchase unless otherwise agreed upon.

Certain services may not be eligible for refunds, including but not limited to:

Completed Services: Services that have been fully performed and delivered as agreed upon.

Customized Services: Services that were specifically customized to your requirements and have been substantially completed.

Third-Party Services: Services involving third-party providers where refunds are not available from the third party.

8. Cancellation

Customer Cancellation: You may cancel your Service order by providing us with 10 days’ written notice. The cancellation will take effect 5 days after we receive your notice. If you cancel your order after we have commenced work, you agree to pay for all Services provided up to the date the cancellation takes effect, plus any costs we have reasonably incurred in connection with your order.

Company Cancellation: We may cancel your Service order or cease providing Services to you for any reason at any time by providing you with 5 days' written notice. We may also cancel your order or cease providing Services to you immediately and without prior notice if you breach these Terms, Privacy Policy or any additional agreed terms, fail to make a payment when due, or engage in any conduct that we deem, in our sole discretion, to be harmful to us, our customers, or our business.

9. Indemnification

You agree to indemnify, defend and hold harmless the Company, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against any losses, liabilities, claims, damages, costs and expenses (including, without limitation, reasonable legal and accounting fees) made by any third party due to or arising out of (a) your use of or connection to the Platform, (b) your violation of the Terms; (c) your violation of any rights of third parties, (d) your conduct in connection with the Platform, or (e) any content or materials you provide to us.

10. Intellectual Property Rights

The Platform and Services, including but not limited to their design, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are our property or the property of our licensors and are protected by international copyright, trademark, and other intellectual property laws. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Platform or Services, without our express written consent.

11. Legal and Regulatory Compliance

You are solely responsible for ensuring that your use of the Platform and Services complies with all applicable laws, rules, and regulations in the jurisdictions in which you are located and from which you access the Platform and use the Services.
You represent and warrant that you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a "terrorist supporting" country; and you are not listed on any U.S. government list of prohibited or restricted parties.

12. Disclaimer of Warranties

THE PLATFORM AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE PLATFORM OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE PLATFORM OR THE SERVERS THAT MAKE THE PLATFORM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

YOU ACKNOWLEDGE THAT YOUR USE OF THE PLATFORM AND SERVICES IS AT YOUR SOLE RISK.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES), HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF, OR INABILITY TO USE, THE PLATFORM OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, TO US FOR THE SERVICES GIVING RISE TO THE LIABILITY.

14. Terms of Promotions

Promotional offers on our Services are subject to specific terms and conditions which will be provided with each promotional offer. These promotions cannot be combined with any other offers or discounts, and adjustments to past purchases will not be allowed.

15. Modifications and Amendments

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Platform or Services following the posting of any changes to these Terms constitutes acceptance of those changes.

16. Governing Law

These Terms and any action related thereto will be governed by the laws of the State of Wyoming without regard to its conflict of law provisions. Jurisdiction for any dispute relating to these Terms shall reside exclusively in the courts of the State of Wyoming.